Patient Relations

The Patient Relations Office at Dryden Regional Health Centre plays an important role in ensuring that our patients receive the best possible care in a supportive, emotionally-safe environment.

We value feedback from our patients and their families, as it reaffirms what we are doing well, and identifies areas where we can improve our services. If you would like to share a compliment, or express concerns over the care received by yourself or a loved one, you can send these to Patient Relations.

In consultation with patients, clients, and family members, the DRHC has identified roles and responsibilities for physicians, staff, volunteers, patients and visitors that support and foster the best patient care experience outlined in DRHC's Declaration of Values.

DRHC is committed to improving the quality of our services and welcomes the views of patients and families. The resolution of concerns or conflict is of vital importance in supporting the interests of the patients in the context of patient-centred care. We are committed to improving the quality of our services in a patient-focused environment and welcome the views of patients and families on the care that they have received.